Service Design LeadUS-NY-New YorkJob ID: 2024-13337Type: School of Professional Studies (CP1108)# of Openings: 1Category: TechnologyNew York UniversityOverviewThe Learning and Teaching Nexus at the NYU School of Professional Studies seeks an individual to serve as the Service Design Lead (SDL). The SDL has primary ownership of the Nexus patron support model and is responsible for building positive patron relations at SPS. This position engages in work to enhance the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Faculty Labs and Initiatives; Learning Data and Research; an