Career Center

This position is primarily responsible for marketing, promoting, and selling Palm Beach County as a convention and meeting destination for the group market utilizing area hotels and venues including the Palm Beach County Convention Center to achieve an annual definite room night booking goals assigned in compliance and in accord with DTPB’s strategic and marketing plan.  This position will be assigned to the Northeast Market segment to develop and capture incremental room night production for Palm Beach County Hotels and The Palm Beach County Convention Center.    

The position can be based remotely, provided the location is based in a key market city or region.

Sales & Marketing Efforts

• Ensures maximum exposure effectiveness and coordinates within the market to obtain the strongest presence possible for the destination and its partners. 
• Plans, develops, coordinates, and attends travel trade shows, destination reviews, customer site inspection trips and sponsored events assigned within territory with a focus on ROI.
• Proactively prospects lead generation through trade shows, sales trips, and third-party sales organizations.
• Responds to and solicits business from all inquiries (phone or written requests) developed or assigned.
• Creates and submits pre and post sales trip reports.
• Executes sales and marketing plan strategies and directives geared to hotel and convention center group sales and the development and achievement of annual goals as outlined.
• Establishes positive relationships with destination partners creating value add and revenue producing opportunities.
• Develops and recommends annual action plan with suggestions on sales programs, activities, and sales approach to accomplish goals within region and markets assigned.  Includes solicitation call schedule, volunteer involvement within beneficial customer industry organizations, travel schedule and personal suggestions geared to generate prospects and leads within assigned territory.
• Becomes an active member of organizations, in accordance with the Marketing Plan, within assigned territory and market segments.    Seeks such opportunities as the organization may provide for volunteer work in order to develop relationships with key decision-makers, thereby developing leads and promoting the visibility of the County as an important and viable destination for groups, meetings and conventions. 
• Manages and participates during destination reviews for key clients when appropriate.
• Develops and manages trade show, client events and other activities creatively and effectively to ensure ROI.

Above duties – 70% of time

Administrative

• Effectively obtains and manages client information and lead details for the inclusion within CRM and community partners.
• Ability to gather competitive DMO sales strategies and deploy against them.
• Manages a shared Sales Account Executive

Above duties 15% of time

• Manages assigned budgets effectively and processes expenses in accordance with finance workflows and systems.

Above duties 10% of time

• Assists DTPB Executive Team with other projects as directed.

Above duties 5 % of time

QUALIFICATIONS, EDUCATION, EXPERIENCE

• Four-year degree from an academic institution or equivalent related work experience, with a minimum of 5 years experience in the tourism industry.
• Has successfully sold with another DMO and or Hotel a plus
• Working knowledge of Simple view, Cvent, and Empowerment a plus.
• Must be a self-starter; be self-motivated, and able to multi task.
• Must be creative and detail oriented.
• Must be able to communicate effectively both verbally and in writing with all publics.
• Must exercise solid judgment and diplomacy in a wide variety of public contact situations.
• Must be flexible and be able to adjust to changing conditions and circumstances.
• Must demonstrate a positive attitude and cooperate with staff.