Career Center

Experience Grand Rapids has retained Management Business Solutions to be a “value-add” partner to their recruitment for the National Sales Manager position. As a solution-based staffing organization; we have aligned our processes to mirror Experience Grand Rapids’ talent strategies to identify, screen, and recruit qualified candidates.

SUMMARY: The National Sales Manager implements sales strategies to solicit convention from national clients. This position collaborates with convention centers and hotel partners to secure proposals and presentations to clients. The National Sales Manager participates in tradeshows, site inspections and promotional events. The National Sales Manager secures convention meeting bookings according to established goal.

The National Sales Manager contributes to the mission of Experience Grand Rapids: Creating an exceptional community by sharing Grand Rapids with the world.

RESPONSIBILITIES:

• Maintains regular contact with meeting planners by phone, email and personal sales calls to obtain leads/RFPs.
• Once RFP/lead is received, works with hotel and venue partners on organizing proposals on behalf of EXGR community.
• Creates and maintains group accounts in CRM.
• Secures convention bookings according to established goals.
• Organizes itinerary and conducts site inspections with clients on hotels, venues, and attractions.
• Participates in tradeshows, conventions, and other promotional events.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in business or hospitality.
• Five (5) to seven (7) years of experience in hotel or destination sales.
• Certified Meeting Planner (CMP) preferred.

OTHER KNOWLEDGE, SKILLS & ABILITIES:

• Proficient in Microsoft Office, including Outlook, Word, Excel, Teams, and PowerPoint.
• Experience working in a CRM.
• Able to communicate appropriately with all levels of people.
• Able to make decision and prioritize own work.
• Effective analytical, decision making and problem-solving skills.
• Strong public speaking and presentation skills.
• Be able to manage budgets.