Career Center

The School of Professional Studies is seeking an individual to serve as the Director of Operations and Learning for the Center for Academic Excellence and Support. The Director of Operations and Learning (DOL) oversees the day-to-day activities and the educational program of the Learning and Teaching Nexus (Nexus) at the New York University School of Professional Studies (SPS). The DOL engages in work to enhance the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Faculty Labs and Initiatives; Learning Data and Research; and Design Sessions and Solutions Events for Internal and External Clients. The DOL works with the Executive Director and the Director of Research and Development to ensure that the Nexus services model is comprehensive, coherent, and continuously evolving to meet the needs of the SPS community. The DOL supervises and works with the Service Design Lead and the Learning Experience Lead to align all unit activities around the design and development of a broad range of learner-centric educational opportunities. The DOL plays a lead role in the planning, delivery, and improvement of Nexus resources and experiences to facilitate faculty empowerment. The DOL is also responsible for actively contributing to a high performance team-focused culture through modeling and mentorship. Additionally, the DOL is focused on creating, implementing, and revising organizational practices, systems, policies to maximize effectiveness, efficiency, experimentation, innovation, and staff growth.

Required Education:
Bachelor's Degree in education, business, or related field.

Preferred Education:
Master's Degree Master’s degree in education, business, or related field

Required Experience:
7+ years experience leading a high-performance agile learning organization (e.g., accelerator/incubator), an education start-up, or a software development unit. Must include experience supervising teams focused on service, learning, and development and experience managing business functions (e.g., finance, human resources, strategic planning).

Preferred Experience:
Training program implementation. Educational resource development. Teaching in higher education. Course development. Curriculum design. Consulting on educational projects (e.g., program development, grant-funded faculty initiatives).

Required Skills, Knowledge and Abilities:
Educational psychology, learning sciences, cognition, or related. Service design. Highly detail oriented with strong organizational abilities. Analytical thinking, process development and improvement, and problem-solving. Performance/operation metrics. Excellent interpersonal and public speaking skills.

Preferred Skills, Knowledge and Abilities:
Agile methodologies/project management. Business development. Grant-writing. Online Program Management.

For 87 years, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for traditional and post-traditional students, four associate’s degrees, and a plethora of continuing education courses and credentials.

NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing, including real estate, real estate development, and construction management; hospitality, tourism, travel, and event management; global affairs and global security, conflict, and cybercrime; global sport and sports business; publishing; marketing; public relations; project management; executive coaching and organizational consulting, human resource management and development, and human capital analytics and technology; management and systems; translation; and professional writing. It is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.

NYU SPS is committed to inclusion, diversity, belonging, equity, and access throughout the School.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

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