Arlington County's Arlington Economic Development (AED) Department is seeking a dynamic and innovative Destination Sales Manager for the Arlington Convention and Visitors Service (ACVS) division. The official Destination Marketing Organization (DMO) for Arlington, ACVS markets Arlington County as a premier destination for leisure and business travel, meetings, conventions and groups, and as the best place to stay, shop, dine and be entertained when visiting the Washington, D.C., area. Working as a highly collaborative team, ACVS measures success through increased Arlington hotel occupancy and visitor spending, resulting in related guest-tax revenues that benefit the residents and businesses of Arlington County.
Researching, recommending, planning for, and attending industry trade/networking events and sales missions;
Developing strong relationships with stakeholders, including meeting/group planners, tour/receptive operators, hotel leadership and sales teams, tourism membership organizations, and County team members;
Managing trade-event logistics and communicating related marketing needs to the ACVS Marketing Manager (print and/or online collateral, promotional items, advertisements, etc.);
Conducting presentations and familiarization/site visits for meeting planners, tour/receptive operators, hotel partners and other clients;
Assisting with ACVS product promotions, sweepstakes and other marketing activities;
Managing information in the Salesforce customer relationship management (CRM) system, including tracking customer interactions, generating performance reports, and identifying new Salesforce technical requirements; and
Performing other duties as assigned.
Minimum: Bachelor's Degree or equivalent work experience in tourism, business administration, marketing or another related field; PLUS considerable hospitality industry experience, including tour/receptive operations, hotel sales, destination sales, meeting planning, group tour planning, corporate travel business development, and/or account management.
Substitution: Additional qualifying experience may be substituted for the educational requirement on a year-for-year basis.
Desirable: Preference may be given to candidates with experience in one or more of the following:
Customer Relationship Management (CRM) software (such as Salesforce and CVENT);
Travel and tourism marketing in Arlington and/or throughout the national capital region; and
Proficiency using Microsoft Office software (Outlook, Word, Excel, PowerPoint).
Internal Number: 3326-20D-AED-SD
About Arlington County Government
Arlington County Economic Development Department is dedicated to the preservation and enhancement of an economically competitive and sustainable community by providing aggressive leadership and superior services to Arlington’s business, real estate development, tourism and arts and cultural communities.