PRIMARY DUTY: Under general supervision, markets, sells and manages sports and convention services and events for the Waco Convention Center and Convention & Visitors Bureau (CC/CVB).
ESSENTIAL FUNCTIONS:Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
Manages CC/CVB sports and convention events sales and services from initial client meetings and site tours, through sales, venue scheduling and bookings, catering, contracts, problem and issue resolution and event coordination; develops budgets and prepares event evaluations and reports; coordinates events with local businesses and service providers.
Identifies sports events, special events and recreation program planners, promotes CC/CVB and solicits convention business opportunities.
Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Driving is essential.
KNOWLEDGE AND SKILLS:
City policies and procedures.
Purpose, use and benefits of municipal recreation programs and sports event facilities.
Customer service principles and practices.
Record keeping and file maintenance principles.
Business and personal computers and specialized software applications.
Managing and coordinating sports and convention center events and operations.
Identifying sports and recreation program events and promoting CC/CVB facilities.
Analyzing problems, resolving disputes and grievances and developing effective solutions.
Assessing and prioritizing multiple tasks, projects and demands.
Establishing and maintaining cooperative working relationships with co-workers.
Communicating effectively verbally and in writing.
Bachelor's Degree in Business Administration, or related fields is required; AND two years’ experience in convention sales and services; OR an equivalent combination of education and experience.
LICENSE AND CERTIFICATION:
Must possess a valid Texas Driver’s License.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical activities of this position include:
Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
Reaching - Extending hand(s) and arm(s) in any direction.
Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion.
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping - Applying pressure to an object with the fingers and palm.
Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound.
Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers.
The physical requirements of this position:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
The visual acuity requirements including color, depth perception and field vision:
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
The conditions the worker will be subject to in this position:
Work is performed primarily in an office setting or well-lit, temperature-controlled working environment.
This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice.
Employees will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship.
The City of Waco is an Equal Opportunity Employer and encourages applications from eligible and qualified persons regardless of race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity.
The City of Waco provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at (254) 750-5740.
Internal Number: 1033-1
About City of Waco | Convention Center
Brimming with Texas history, economic opportunities, and cultural experiences, Waco, Texas, is ideally situated along the I-35 corridor, 90 miles south of Dallas and 100 miles north of Austin. This progressive and diverse city offers major attractions, museums, recreation, and abundant shopping to more than 130,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.
Waco is commonly referred to as “one of Texas’ best-kept secrets” and enjoys a vibrant community spirit in a centrally located and easily accessible region.